Common questions

Answering the questions users will ask first.

The first FAQ content focuses on trust, timing, payout, proof, and how route-based matching differs from traditional courier apps.

Is this instant delivery?

No. Drivers first declare trips they are already planning to make, then suitable deliveries are suggested.

How is delivery confirmed?

Delivery confirmation uses OTP first and can fall back to policy-based evidence when needed.

How are disputes reduced?

The platform records status changes, proof events, and the reason a match was suggested.